Knowledgebase

HORIZONNODE KNOWLEDGEBASE

Answers, Guides, and Helpful Resources

Find setup instructions, troubleshooting steps, account guidance, and service documentation for Discord bot hosting, FiveM hosting, billing, panels, and general account management.

DOCUMENTATION CENTER Knowledgebase Overview
AVAILABLE
🤖 Discord Bot Hosting Deploy, configure, and manage your bot.
🎮 FiveM Hosting Server setup, txAdmin, files, and resources.
👤 Account & Billing Invoices, services, and account settings.
🛠️ Troubleshooting Common fixes and diagnostic steps.
📚
Step-by-Step Guides Clear setup instructions
💡
Quick Solutions Common troubleshooting help
DOCUMENTATION CATEGORIES

Browse Help by Topic

Choose the category that best matches your service or question.

🤖
APPLICATION HOSTING

Discord Bot Hosting

Setup and manage Python or Node.js Discord bots on HorizonNode.

  • Uploading bot files
  • Startup commands
  • Environment variables
  • Dependencies and packages
  • Console logs and restarts
View Articles
🎮
GAME SERVER HOSTING

FiveM Hosting

Guides for managing your FiveM server, resources, files, and txAdmin.

  • Initial server setup
  • txAdmin access
  • Installing resources
  • Editing server.cfg
  • Database connections
View Articles
👤
CUSTOMER ACCOUNT

Account & Billing

Manage your customer account, services, invoices, and payments.

  • Client-area login
  • Invoices and payments
  • Service renewals
  • Account information
  • Cancellation requests
View Articles
🖥️
SERVER MANAGEMENT

Control Panel Guides

Learn how to use the HorizonNode game and application control panels.

  • Console access
  • File management
  • SFTP credentials
  • Startup settings
  • Resource usage
View Articles
🛠️
PROBLEM SOLVING

Troubleshooting

Diagnose common startup, connection, file, and configuration problems.

  • Server will not start
  • Connection problems
  • Reading error logs
  • Resource limits
  • Configuration mistakes
View Articles
🔐
ACCOUNT SAFETY

Security

Protect credentials, accounts, server access, and private configuration data.

  • Password security
  • Protecting bot tokens
  • API key safety
  • Managing user access
  • Reporting suspicious activity
View Security Information

No matching categories found

Try another search term or open a support ticket for direct help.

New to HorizonNode?

Follow these basic steps after placing an order to access your account, find your service, and begin setup.

01
Check Your Welcome Email

Review the account and service information sent after activation.

02
Sign In to the Client Area

Access invoices, services, support tickets, and account details.

03
Open Your Service

Select the active product and follow the panel-access instructions.

04
Follow the Setup Guide

Use the documentation for your Discord bot or FiveM server.

QUICK START First-Time Customer Checklist
4 STEPS
Account created Use the email address entered during checkout.
Service activated Check the client area and welcome email for access details.
Panel opened Launch the appropriate game or application panel.
Setup guide reviewed Follow the service-specific instructions before making changes.
RESOURCE TYPES

Documentation for Every Stage

Use quick answers for simple questions and detailed guides when you need full setup or troubleshooting steps.

QUICK ANSWERS

Common Questions

Fast answers for account access, billing, panel links, credentials, and basic service information.

📋
STEP-BY-STEP

Setup Guides

Detailed instructions for deploying Discord bots, configuring FiveM, and managing server files.

🔎
DIAGNOSTICS

Troubleshooting Guides

Learn how to read logs, identify configuration problems, and test common service issues.

🛡️
BEST PRACTICES

Security & Reliability

Protect credentials, manage permissions, maintain files, and reduce avoidable service disruptions.

STILL NEED HELP?

Move From Documentation to Direct Support

When a guide does not resolve the issue, open a private support ticket and include the relevant service name, error message, recent changes, and troubleshooting steps already attempted.

01 Review the Guide Complete the recommended steps before opening a ticket.
02 Collect Error Details Copy the exact error and gather useful logs or screenshots.
03 Open a Ticket Choose the correct department and explain the issue clearly.
04 Protect Credentials Never include passwords, tokens, private keys, or API secrets.
HORIZONNODE DOCUMENTATION

Find the Answer or Reach the Right Support Team

Browse the full HorizonNode knowledgebase or open a private ticket when your question requires account-specific assistance.