How Can We Help You Today?
Contact the HorizonNode team with questions about our Discord bot hosting, FiveM hosting, billing, partnerships, or an existing service.
Choose the Best Way to Reach Our Team
Use our ticket system for account-specific assistance or send a general message for questions that do not involve private service information.
Technical Support
Open a support ticket for help with an active Discord bot or FiveM hosting service.
- Service troubleshooting
- Panel and account assistance
- Server configuration questions
Sales Questions
Ask about available plans, resources, compatibility, upgrades, or choosing the right hosting service.
- Plan recommendations
- Service compatibility
- Custom resource questions
Billing Support
Contact our billing team about invoices, payments, renewals, account credit, or service cancellations.
- Invoice questions
- Payment assistance
- Renewals and cancellations
Partnerships
Connect with HorizonNode regarding community, development, content creator, or business partnerships.
- Community partnerships
- Creator opportunities
- Business collaborations
Tell Us How We Can Assist You
Complete the form and provide as much information as possible. Detailed requests help our team respond with more accurate assistance.
Use the client-area ticket system for questions involving your service or account.
Never include passwords, API tokens, private keys, or other sensitive credentials.
Include error messages, service type, and relevant steps when reporting a problem.
Thank you for contacting HorizonNode. Our team will review your request and reply to the email address you provided.
Find Answers Before Opening a Request
Our documentation and account tools may already contain the information you need.
Knowledgebase
Browse setup guides, troubleshooting information, and answers to common hosting questions.
Client Area
View services, invoices, account information, and existing support requests.
System Status
Check the current availability of HorizonNode services and infrastructure.
Our Team Is Here to Help
Open a support ticket for account-specific assistance or contact our team with general questions about HorizonNode.