SELF-SERVICE SUPPORT

HorizonNode KnowledgebaseGuides and Common Questions

Setup information, management guidance, troubleshooting steps, and answers for HorizonNode hosting services.

HorizonNode OverviewAVAILABLE
GUIDESAvailable
BOT HOSTINGPython / Node
FIVEMtxAdmin
SUPPORTTicket Access
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HORIZONNODE

What You Can Expect

Clear information, reliable tools, and services designed around the needs of our customers.

🚀

Getting Started

Learn how to access your service, locate panel credentials, and complete the first setup.

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Discord Bot Hosting

Upload files, configure startup commands, add environment variables, and install dependencies.

🎮

FiveM Hosting

Configure FXServer, txAdmin, databases, resources, ports, and server startup settings.

POPULAR GUIDES

Browse Support Topics

These category links can later point to your WHMCS knowledgebase articles.

🤖

Bot Startup Guide

Configure Python or Node.js startup commands and dependency installation.

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🎮

FiveM Setup

Upload files, configure server.cfg, connect txAdmin, and manage databases.

Read Guides →
🔧

Troubleshooting

Review logs, startup errors, resource usage, and common configuration issues.

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MORE INFORMATION

Find the Answer Before Opening a Ticket

The knowledgebase is the fastest place to check for common setup questions. More complex service or account issues can still be submitted to support.

Panel AccessHow to sign into and navigate the HorizonNode hosting panel.
File ManagementUploading, editing, moving, and organizing files.
Startup SettingsConfiguring startup files, arguments, variables, and commands.
TroubleshootingReviewing logs and identifying common configuration errors.
HOW IT WORKS

A Simple Three-Step Process

Use the relevant HorizonNode tools and channels to complete your request.

01

Choose the Right Option

Select the service, support channel, or program that matches your needs.

02

Provide Clear Information

Include accurate details so the HorizonNode team can properly review the request.

03

Continue Through HorizonNode

Use the client area, control panel, or official response to complete the next step.

Couldn’t Find the Answer?

Open a support ticket and include the relevant service details and error messages.