Existing Customers
Use the secure client-area ticket system for service and account-specific assistance.
Reach HorizonNode for sales questions, hosting recommendations, partnership opportunities, billing guidance, or general inquiries.
Clear information, reliable tools, and services designed around the needs of our customers.
Use the secure client-area ticket system for service and account-specific assistance.
Ask about plan resources, compatibility, upgrades, and custom requirements.
Submit community, creator, developer, or business partnership inquiries.
Use this form for general and pre-sales inquiries. Existing customers should use the ticket system.
Provide a clear subject and enough detail for the correct department to review your request. Never include passwords, tokens, private keys, or payment card information.
Use the relevant HorizonNode tools and channels to complete your request.
Select the service, support channel, or program that matches your needs.
Include accurate details so the HorizonNode team can properly review the request.
Use the client area, control panel, or official response to complete the next step.